Terms and Refund Policy

1. Scope

These Terms and Conditions apply to all services, memberships, and digital resources provided by Gain Anchor Hill (gainanchorhill.com), headquartered at 245 Queen Street East, Brampton, ON L6W 2B5, Canada (Business Number: 823-579-416). They define the rights and obligations between you (“User” or “Member”) and Gain Anchor Hill when accessing our website, materials, and member content.

2. Services

Gain Anchor Hill provides structured learning tools and content designed to support team coordination and workflow development. Our services include:

  • Newsletter: Periodic updates and brief insights related to teamwork and productivity.
  • Membership Access: Extended materials, printable templates, and structured learning examples.
  • Support: Submission of content-related questions through our contact form.
  • Community: Access to Q&A sessions and archived learning materials.

3. Contract Formation

A contract is formed when a user registers or subscribes on gainanchorhill.com. Upon registration, a confirmation email is sent to the provided address. By completing the sign-up process, you confirm your agreement to these Terms and Conditions.

4. Fees & Payment

All prices and membership fees are stated in United States Dollars (USD) and include applicable taxes. Payment is due upon registration. Accepted payment methods include:

  • Credit cards (Visa, Mastercard, American Express)
  • Bank transfer (available upon request)
  • Secure online payment providers (e.g., Stripe or PayPal)

Membership access begins once payment is confirmed. All invoices are delivered electronically.

5. Liability & Disclaimer

All information and materials available through Gain Anchor Hill are for educational and informational purposes only. They do not represent professional or certified advice. Materials are prepared with care and verified sources, but Gain Anchor Hill cannot guarantee completeness, accuracy, or timeliness.

Liability for direct damages is limited to the amount paid for the current membership period. Liability for indirect or consequential losses, including data loss or downtime, is excluded where permitted by law.

6. Refund Policy

Gain Anchor Hill maintains a transparent refund policy for digital memberships under the following conditions:

  • Within 7 days of purchase: A full refund is available for monthly or annual memberships if extended content has not been substantially accessed.
  • After 7 days: No refunds apply for monthly plans; annual plans may receive partial credits at the discretion of Gain Anchor Hill.
  • Newsletter subscriptions: Always free and may be canceled anytime without obligation.

Processing time: Refunds are issued within 10 business days using the original payment method. Minor processing or banking fees may apply.

Request procedure: Please email your refund request, including your registration email, to contact@gainanchorhill.com. A confirmation will be sent within three business days.

7. Data Protection

The handling of personal information follows our Privacy Policy, which forms an integral part of these Terms and Conditions.

8. Copyright

All text, layout, and materials on gainanchorhill.com are protected by copyright. Reproduction, distribution, or modification without prior written consent is prohibited.

9. Jurisdiction & Applicable Law

These Terms are governed by the laws of Canada and the province of Ontario. The exclusive place of jurisdiction for any dispute is Brampton, Ontario. If any clause of these Terms becomes invalid, the remaining provisions shall remain in full force.

Last updated: 11 November 2025